ChatOn Documentation

Professional Multi-Channel Customer Support Platform built with Laravel 12. Everything you need to get started and customize your installation.

Get Started System Requirements

Quick Start Guide

Installation

Step-by-step guide to install ChatOn on your server

Configuration

Configure channels, teams, and platform settings

Channels

WhatsApp, Telegram, Instagram, Facebook integration

Bot Flow Builder

Visual automation builder with AI agent support

API Documentation

RESTful API endpoints and integration examples

Troubleshooting

Common issues and solutions

What's Included

Core Features

  • Multi-channel support (WhatsApp, Telegram, Instagram, Facebook)
  • Visual Bot Flow Builder with AI agent
  • Team management & role-based access control
  • Real-time messaging with polling & WebSocket support
  • SaaS-ready with subscription & billing system

Technical Stack

  • Laravel 12 (PHP 8.4)
  • Tailwind CSS 4 + Vite 7
  • Alpine.js 3 for interactivity
  • MySQL / PostgreSQL database
  • Redis (optional for caching)